Digital Innovation Lead

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Description

Title: Digital Innovation Lead
Classification: Non-exempt
Reports To: Director, Workforce Management

Job Description

Position Summary:
This role is responsible for ensuring that all tasks and communications going to our stores through our Task Management system meet a specific criterion defined by the business and are clear, concise, and executable by our stores. In addition, this role is responsible for guiding the organization through digital evolution by developing and implementing strategies for adopting new technologies, optimizing processes, and fostering an innovative digital culture.

Essential Duties and Responsibilities:
• Maintains the Task Management system and content.
• Partners with business leaders on creating effective tasks.
• Develops relative reporting that accurately portray effectiveness and results.
• Coaches, teaches, and trains corporate and store users on task management.
• Works with corporate and field team members on creating effective communications.
• Monitors communication volume and timing of delivery.
• Works to streamline the communication process for our stores.
• Manages the Task Management system configuring end user’s dashboards, updating metrics and measurements.
• Working with software provider on all updates and versions.
• Understand business technological needs based on culture, policies, practices and operations
• Develop and implement strategies for adopting new technologies, optimizing processes, and fostering a digital culture
• Working across organizational levels, from frontline team members to high level executives, requiring the ability to tailor communication to different audiences
• Staying current with various technologies and understanding the latest trends in digital transformation.

Essential Duties and Responsibilities:
• Surveying company processes and recommending more efficient methods.
• Analyzing organizational data and making relevant recommendations.
• Consulting with department heads to determine digital needs.
• Identifying tools and methods that can help a company achieve its digital goals.
• Recommending flexible digital changes that can grow with a company.
• Recommending changes to products or services to lower costs.
• Assisting a company with the integration of digital technology.
• Provide ongoing systems support to ensure configurations are accurate and up to date.
• Interactions and relationships: This position maintains relationships with key business stakeholders to ensure the needs of the business are being met through systems. Acts as a liaison between operations, and all supporting functions.
• Maintain enterprise knowledge.

Knowledge and Skills:
• High level of data integrity
• System that meets business needs efficiently
• Well-designed system with modifications as needed
• Excellent interpersonal and communications skills
• Assertive, resilient and welcomes change
• Can exercise good judgment while balancing a varied workload
• Effective communication and interpersonal
• Able to manage time effectively, prioritize tasks and achieve set targets
• Able to work well under pressure and handle emergency and stressful situations
• A prominent level of business integrity is essential
• Excellent judgment skills
• Strong analytical skills
• Ability to collaborate with others
• Leadership skills
• Presentation skills
• Advanced MS Excel & MS Access
• Customer focus
• Initiative
• Attention to detail
• Ability to think critically and strategically

Required Education and Experience:
• Bachelor’s Degree
• Two to four years of experience
• Grocery retail experience

Physical Demands:
• May also have to do some light lifting of supplies and materials from time to time. May lift to fifty pounds, always utilizing “buddy-system” or tools to lift and carry the load
• Requires prolonged sitting or standing
• Typical physical demands or activities include climbing, standing, bending, stooping, kneeling, reaching, and walking

Position Type/Expected Hours of Work:
This is non-exempt; Monday – Friday, 8:00am-5:00pm; schedule would be based on business necessity and coordinated through the reporting supervisor.

This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives

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Requirements

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Required Experience

• California Consumer Privacy Act (“CCPA”) Notice to Applicants
• This notice explains to you, pursuant to the California Consumer Privacy Act (“CCPA”), how Vallarta Supermarkets (“Vallarta,” “the Company,” “we,” “us,” and “our”) may collect your information in relation to your application for employment and potential employment with us.
• For purposes of this notice, “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household, or as otherwise defined under the CCPA.
• “Personal Information” does not include certain information, including publicly available information lawfully made available from government records, deidentified or aggregate information, or other information excepted under the CCPA.
• Information We Collect about Applicants
• We need you to provide certain information in order for you to complete your application for employment with Vallarta. The following provides the categories of Personal Information we may collect about applicants as part of the application process, and/or our employees if ultimately hired.
• Personal Identifiers. We may collect your name, driver’s license or state identification card number, passport number or other government identification number (including U.S. work authorization number), Social Security information, residence/postal address, email address(es), phone number(s), and other contact information during the application and recruitment process. We may collect your emergency contact information as well. If you are hired, we may collect additional personal identifiers about you to facilitate the employment relationship.
• Characteristics of Protected Classifications under California or Federal law. We may collect your age, date of birth, race, ethnicity, sex/gender, and marital status.
• Biometric Information. We may collect your fingerprints to facilitate the employment relationship, if you are hired.
• Professional or Employment-Related Information. Depending on your role/duties with Vallarta, we may collect information regarding your criminal history, driving history, and credit history as part of our employment background check. We also collect information regarding your professional and employment history and other qualifications you provide in your employment application, including references, skills/abilities, employment goals and expectations, and other related information (if you choose to provide them).
• Education Information. We collect information regarding your professional and education history to the extent provided in your resume/application.
• Thermal or other Health-Related Information. If you apply in-person or come to our store(s) as part of the application process, we may need to take your temperature or other similar information as part of our health protection policies. However, this information is not retained.
• Inferences. We gather information about your employment history with Vallarta, such as the company location/facility to which you are assigned, position and description of duties, fulltime and part-time status, pay rate, as well as descriptions about your job performance and skills. We may also draw other inferences such as your characteristics, job preferences, personal hobbies, activities, foreign language capabilities, other abilities and the like.
• Purposes for Collection of Your Personal Information
• We use the above categories of personal information for the following business purpose(s):
• To make recruitment and employment decisions, including assessing your application and qualifications for employment with us.
• To conduct and verify background checks (where applicable).
• If hired, to facilitate onboarding, payroll, benefit, and leave of absence administration
• For security purposes.
• To obtain and/or maintain insurance policies and coverage.
• To comply with applicable federal, state, and local laws and regulations.
• To manage workers’ compensation claims and conduct workplace investigations.
• Third-Party Collection of Personal Information
• The Company may use third-party vendors, such as Snag-a-Job, to facilitate the application process for applicants. In this process, these third parties may collect an applicant’s personal information and provide it to us for employment decisions.
• Additional CCPA Disclosures
• At this time, the CCPA does not afford applicants or employees the right to make requests regarding their Personal Information as it relates to the application and/or employment relationship. This does not affect other rights you may have under other laws.
• Further, nothing in this notice restricts Vallarta’s rights or ability to:
• Comply with applicable federal, state, and local laws and regulations.
• Meet any other legal obligation, including complying with lawful inquiries, investigations, subpoenas, court orders, or other requirements of applicable lawful authorities.
• Exercise its legal rights and defend claims.
• Report potentially unlawful activity to appropriate law enforcement and cooperate in any resulting investigation.
• Detect and respond to unauthorized activity and security incidents.
• Protect against and report potential illegal activity and/or fraud; or
• Provide information to our service providers in relation to the above listed purposes, or transfer information as part of a merger, acquisition, or other transfer of some or all of our business to another party.
• Contact Us
• For more information or any questions about this notice, please contact Human Resources, at 818-898-0088.

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