Mgr, Shelf Edge

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Description

The Manager, Shelf Edge, is a key leadership role at Vallarta Supermarkets, responsible for driving the vision, strategy, and execution of enterprise Inventory Management and Store Ordering processes. This role leads to the design, optimization, and implementation of current and future-state systems, including Computer Assisted Ordering (CAO), in-store production planning, perpetual inventory, receiving processes (including future-state EDI), and promotional merchandise ordering.

Accountable for delivering efficient, scalable processes, systems, and tools, the Manager, Shelf Edge partners closely with corporate teams, Store Operations, and cross-functional stakeholders to optimize regional and store-level performance. This role ensures alignment with operational standards, service levels, and financial objectives while enabling stores to consistently meet performance targets.

To ensure successful adoption, the Manager, Shelf Edge, leads communication, training, and change management efforts for Store Operations. This position requires a strong sense of urgency, disciplined execution, and clear prioritization to drive operational excellence and continuous improvement across the organization.

Essential Duties and Responsibilities
• Provide vision, leadership, and hands-on support for the design and implementation of Store Ordering, Production Planning, Receiving, Perpetual Inventory, and Promotional Merchandise Ordering processes.
• Maintain direct accountability for Operational Excellence and achievement of defined program KPIs.
• Ensure achievement of on-time delivery goals, as established.
• Deliver a consistent customer experience with a focus on in-stock position, product quality, and efficient inventory utilization.
• Cultivate strong working relationships with District Leadership, Store Directors, Continuous Improvement (CI), and corporate stakeholders to share best practices that optimize performance and enhance customer experience.
• Collaborate with Operations, Merchandising, and corporate teams on strategic initiatives to ensure alignment with company-wide objectives and business plans.
• Monitor, support, and ensure execution of all Shelf Edge initiatives and plans.
• Conduct regular store visits to encourage two-way communication, evaluate business operations, and identify opportunities to improve productivity, workflow, and profitability.
• Maintain open and effective communication with Store Directors, District Managers, Supervisors, and other key leaders.
• Ensure transparency regarding the planning, execution, and results of Shelf Edge initiatives across the organization.
• Provide oversight through periodic, quarterly, and annual reviews, including development and execution of action plans to influence results.
• Anticipate business needs and operational impacts by analyzing trends, gathering information, and making informed decisions.
• Develop innovative solutions and new approaches to address challenges and opportunities, share information clearly and effectively.
• Identify performance gaps and guide resolution through direct involvement, coaching, training, and process improvement.
• Spend significant time in stores to understand operational challenges and opportunities and to identify improvements to current business processes.

Required Education and Experience
• Demonstrated ability to understand complex business processes and recommend process and system improvements.
• Strong analytical skills with the ability to interpret reports, performance indicators, and establish priorities.
• Proven ability to build effective partnerships with Corporate, Operations, and Store Management teams.
• Strong organizational skills with the ability to manage multiple projects and drive timely execution.
• Ability to manage competing priorities, problem-solve, multitask, and deliver results with effective time management.
• Experience collaborating with diverse teams to resolve operational challenges and meet or exceed performance goals.
• Strong customer service skills, including the ability to address complaints, inquiries, and operational errors.
• Excellent written, verbal, and presentation skills.
• Bachelor’s degree in an engineering-related field preferred.

Physical Demands
• Ability to perform light lifting of supplies or materials from time to time, with or without reasonable accommodation.
• Ability to sit and/or stand for prolonged periods, with or without reasonable accommodation.
• This position may require travel, including occasional overnight stays.
• Typical physical activities may include standing, walking, bending, stooping, kneeling, reaching, and occasional climbing, with or without reasonable accommodation.

Position Type / Expected Hours of Work
This is a full-time, exempt position. Work schedule is based on business needs and coordinated through the reporting supervisor.

This job description is not intended to be all-inclusive. Employees may perform other duties as assigned. All employees are expected to perform any reasonable task consistent with achieving company goals and objectives.

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Requirements

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Required Experience

• California Consumer Privacy Act (“CCPA”) Notice to Applicants
• This notice explains to you, pursuant to the California Consumer Privacy Act (“CCPA”), how Vallarta Supermarkets (“Vallarta,” “the Company,” “we,” “us,” and “our”) may collect your information in relation to your application for employment and potential employment with us.
• For purposes of this notice, “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household, or as otherwise defined under the CCPA.
• “Personal Information” does not include certain information, including publicly available information lawfully made available from government records, deidentified or aggregate information, or other information excepted under the CCPA.
• Information We Collect about Applicants
• We need you to provide certain information in order for you to complete your application for employment with Vallarta. The following provides the categories of Personal Information we may collect about applicants as part of the application process, and/or our employees if ultimately hired.
• Personal Identifiers. We may collect your name, driver’s license or state identification card number, passport number or other government identification number (including U.S. work authorization number), Social Security information, residence/postal address, email address(es), phone number(s), and other contact information during the application and recruitment process. We may collect your emergency contact information as well. If you are hired, we may collect additional personal identifiers about you to facilitate the employment relationship.
• Characteristics of Protected Classifications under California or Federal law. We may collect your age, date of birth, race, ethnicity, sex/gender, and marital status.
• Biometric Information. We may collect your fingerprints to facilitate the employment relationship, if you are hired.
• Professional or Employment-Related Information. Depending on your role/duties with Vallarta, we may collect information regarding your criminal history, driving history, and credit history as part of our employment background check. We also collect information regarding your professional and employment history and other qualifications you provide in your employment application, including references, skills/abilities, employment goals and expectations, and other related information (if you choose to provide them).
• Education Information. We collect information regarding your professional and education history to the extent provided in your resume/application.
• Thermal or other Health-Related Information. If you apply in-person or come to our store(s) as part of the application process, we may need to take your temperature or other similar information as part of our health protection policies. However, this information is not retained.
• Inferences. We gather information about your employment history with Vallarta, such as the company location/facility to which you are assigned, position and description of duties, fulltime and part-time status, pay rate, as well as descriptions about your job performance and skills. We may also draw other inferences such as your characteristics, job preferences, personal hobbies, activities, foreign language capabilities, other abilities and the like.
• Purposes for Collection of Your Personal Information
• We use the above categories of personal information for the following business purpose(s):
• To make recruitment and employment decisions, including assessing your application and qualifications for employment with us.
• To conduct and verify background checks (where applicable).
• If hired, to facilitate onboarding, payroll, benefit, and leave of absence administration
• For security purposes.
• To obtain and/or maintain insurance policies and coverage.
• To comply with applicable federal, state, and local laws and regulations.
• To manage workers’ compensation claims and conduct workplace investigations.
• Third-Party Collection of Personal Information
• The Company may use third-party vendors, such as Snag-a-Job, to facilitate the application process for applicants. In this process, these third parties may collect an applicant’s personal information and provide it to us for employment decisions.
• Additional CCPA Disclosures
• At this time, the CCPA does not afford applicants or employees the right to make requests regarding their Personal Information as it relates to the application and/or employment relationship. This does not affect other rights you may have under other laws.
• Further, nothing in this notice restricts Vallarta’s rights or ability to:
• Comply with applicable federal, state, and local laws and regulations.
• Meet any other legal obligation, including complying with lawful inquiries, investigations, subpoenas, court orders, or other requirements of applicable lawful authorities.
• Exercise its legal rights and defend claims.
• Report potentially unlawful activity to appropriate law enforcement and cooperate in any resulting investigation.
• Detect and respond to unauthorized activity and security incidents.
• Protect against and report potential illegal activity and/or fraud; or
• Provide information to our service providers in relation to the above listed purposes, or transfer information as part of a merger, acquisition, or other transfer of some or all of our business to another party.
• Contact Us
• For more information or any questions about this notice, please contact Human Resources, at 818-898-0088.

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