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A/P & Sec. Support Clerk
Description
Title: Asset Protection & Security Support Clerk
Classification: Non-Exempt
Reports To: Office Manager of Asset Protection and Security
Position Overview
The Asset Protection & Security Support Clerk is responsible for providing comprehensive administrative support to the Asset Protection and Security (AP&S) Department. This role plays a vital part in ensuring the efficient operation of department programs, compliance procedures, and internal service processes that contribute to the achievement of company goals.
General Duties and Responsibilities
- Manage inventory, logging, and ordering process for the Store Stamps Program
- Process and support requests for the Cell Phone Program (ordering, troubleshooting, activation, cancellation, and billing analysis)
- Manage and reconcile accounting for the Hotel Program (reservations, cancellations, and expenses)
- Oversee and reconcile the Lost and Found Program, including tracking property and money orders
- Distribute and track Daily Mail, Truck and Security Seals, and other department assets
- Assist with the Loaner Vehicle Program and Car Wash Invoice Log
- Assist the AP&S Administrator with False Alarm activity tracking as reported by District Managers
- Log and ship counterfeit bills to the Bureau of Secret Service
- Process requests for Store Manager Cards through ENCOR & ACS and manage user access
- Create and manage team member access control cards
- Support AP&S Management with office duties such as answering phones, researching pricing on parts and equipment, and assisting with projects as assigned
Knowledge and Skills
- Strong clerical and administrative skills
- Excellent written and verbal communication skills (including bilingual Spanish preferred)
- Strong interpersonal and motivational abilities
- High attention to detail and problem-solving capabilities
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and general office equipment (copier, printer, phone)
- Ability to work independently, adapt to changing priorities, and multitask effectively
- A positive and professional demeanor that contributes to a productive team atmosphere
Required Education and Experience
- High School Diploma or equivalent required
- Minimum of 2 years of experience in clerical, administrative, or office support roles
- Basic understanding of Spanish and English (reading, writing, and speaking) preferred.
Physical Demands
- Light lifting of supplies and materials as needed
- Prolonged periods of sitting or standing
- Occasional travel (up to 5%) for business needs
- Regular physical activities may include climbing, standing, bending, stooping, kneeling, reaching, and walking
Position Type / Expected Hours of Work
- Full-time, non-exempt position
- Monday through Friday, 8:00 AM – 5:00 PM (flexible schedule based on business needs)
- Availability to work weekends and holidays as required
This job description is intended to describe the general nature and responsibilities of the role. It is not intended to be an all-inclusive list of duties. Management reserves the right to assign or reassign duties and responsibilities as needed to meet organizational needs.